Things to Know About Wal-Mart

* Every Wal-Mart has the right to interpret the corporate coupon policy and ad match policy as they wish. Some stores do not like to match Buy One Get One Free deals even if the price is listed. If your local store does match the BOGO deals, they can match one item at full price and the second item free, or they can split the cost between the two items. (Buy one at $5 get one free can easily become two items for $2.50 each when price matching at Wal-Mart) This will not be a big deal in most cases, but it can affect the way you use your coupons with the deal.

* If there is an issue over policy, talk with a manager. Be polite, and respect the manager's decision as the final word. It is their store, and the managers have the right to change the policy as they see fit. If you feel the manager did not handle a situation professionally, call 1-800-WALMART and file a complaint. The cashier does not have the authority to deviate from corporate policy and the CSM doesn't either. You have to talk with a store manager to get the scoop.

*When there is an issue at the register and you ask for a manager, you will get a CSM. Ask again for a store manager. Always get the names of everyone you speak with, it does no good to file a complaint without giving Wal-Mart the means to address the issue. And it is nice to call with positive feedback too.

* Wal-Mart will match advertised prices on store brands (example: ShurFine = Great Value)

* Corporate Policy limits one coupon per item purchased. If you are price matching a competitor's coupon, the store has the right to deny your manufacture's coupon. In most cases, the competitor's coupon will count as a price match and you will be free to use another coupon. Just be aware of the possibility.

* Some stores will price match a deal EXACTLY as it is stated in the advertisement, including "this offer may not be combined with any other coupons" or "you must buy five qualifying items to get the discount". Some stores are very lax about price matching and will even match Walgreen's price after Register Rewards. This is the perfect chance to meet the manager.

* When price matching a store such as CVS or Winn Dixie, if the advertisement states "price with card" Wal-Mart has the right to ask for your customer reward card. Yes, I have every reward card that I have been able to get my hands on. No, I have never been asked to show it to a cashier.

Wal-Mart's Ad Match Policy

We’re committed to providing low prices every day. On everything. So if you find a lower advertised price on an identical product, tell us and we’ll match it. Right at the register.


We gladly match the price in the following types of ads:*

• Buy one, get one free ads with a specified price
  • Example: Buy one for $2.49, get one free (BOGO)
    
• Competitors' ads that feature a specific item for a specified price.
  
• Preferred shopping card prices for specific items that are in a printed ad.
  
• For fresh produce and meat items when the price is offered in the same unit type (lb. for lb.; each for each)

*The following are guidelines and limitations:

• We will match any local competitor's advertised price.
• We do not require customers to have the ad with them to honor a competitor's ad.
• Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.)

We DO NOT match the price in the following types of competitor ads:

• Items that require a separate purchase to get the ad price
  • example: "Buy [item A] to get [item B] for $C"
• Items with no actual price that require a purchase to get free product
  • example: "Buy both [items A & B] to get [item C] for free"
• Items that require a purchase to get a competitors' gift card
  • example: "Buy [item A] to get a $B gift card
• Buy one, get one free (BOGO) ads with no actual price given
• Going out of business or closeout prices
• Percentage off
  • example: "All mascara, 40% off"
• Competitors' private label price promotions

We do not honor:

• Ads when the actual price for items cannot be determined.
• Internet pricing
• Misprinted ad prices of other retailers
• "Going out of business" sales or "close out" prices

Wal-Mart Coupon Policy

We gladly accept the following types of coupons*

• Print-at-home internet coupons
  • Must be legible
  • Must have "Manufacturer Coupon" printed on them
  • Must have a valid remit address for the manufacturer
  • Must have a valid expiration date
  • Must have a scannable bar code
  • Buy one, get one free (BOGO) coupons with a specified price
  • Are acceptable in black and white or color
  • May not be duplicated
• Manufacturers' coupons
  • For dollar/cents off
  • For free items (except those printed off the Internet)
  • Buy one, get one free (BOGO) coupons
  • Must have "Manufacturer Coupon" printed on them
  • Must have a valid remit address for the manufacturer
  • Must have a valid expiration date
  • Must have a scannable bar code
  • May not be duplicated
• Competitors' coupons
  
  • A specific item for a specified price, for example, $2.99
  • Buy one, get one free (BOGO) coupons for items with a specified price
  • Have a valid expiration date
  • Are acceptable in black and white
• Soft drink container caps
• Checkout coupons ("Catalinas")
  • Printed at our competitors' registers for dollar/cents off on a specific item
  • Must have "Manufacturer Coupon" with specific item requirements printed on them
  • Must have a valid remit address for the manufacturer
  • Must have a valid expiration date
  • Must have a scannable bar code
  • Are acceptable in black and white
  • May not be duplicated

We DO NOT accept the following coupons:

• Checkout coupons
  • Dollars/cents off the entire basket purchase
  • Percentage off the entire basket purchase
• Print-at-home Internet coupons that require no purchase
• Competitors' coupons
  • Dollars/cents off at a specific retailer
  • Percentage off
  • Buy one, get one free (BOGO) coupons without a specified price
  • Double- or triple-value coupons

*The following are guidelines and limitations:

• We only accepts coupons for merchandise that we sell.
• Coupons must be presented at the time of purchase.
• Only one coupon per item.
• Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
• There is no limit on the number of coupons per transaction.
• Coupons must have an expiration date and be redeemed prior to expiration.
• If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
• SNAP items purchased in a SNAP transaction are ineligible for cash back.
• WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
• Great Value, Marketside, Equate, Parents Choice, and World Table coupons have no cash value and are ineligible for cash back or application to the basket purchase.
• The system will prompt for supervisor verification for:
  • 40 coupons per transaction.
  • A coupon of $20 or greater on one item.
  • $50 or more in coupons in one transaction.
  
  
  
  
  

  Wal-Mart's Ad Match Policy

  We’re committed to providing low prices every day. On everything. So if you find a lower advertised price on an identical product, tell us and we’ll match it. Right at the register.
  
  
  We gladly match the price in the following types of ads:*
  
• Buy one, get one free ads with a specified price
  • Example: Buy one for $2.49, get one free (BOGO)
    
• Competitors' ads that feature a specific item for a specified price.
  
• Preferred shopping card prices for specific items that are in a printed ad.
  
• For fresh produce and meat items when the price is offered in the same unit type (lb. for lb.; each for each)

*The following are guidelines and limitations:

• We will match any local competitor's advertised price.
• We do not require customers to have the ad with them to honor a competitor's ad.
• Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.)

We DO NOT match the price in the following types of competitor ads:

• Items that require a separate purchase to get the ad price
  • example: "Buy [item A] to get [item B] for $C"
• Items with no actual price that require a purchase to get free product
  • example: "Buy both [items A & B] to get [item C] for free"
• Items that require a purchase to get a competitors' gift card
  • example: "Buy [item A] to get a $B gift card
• Buy one, get one free (BOGO) ads with no actual price given
• Going out of business or closeout prices
• Percentage off
  • example: "All mascara, 40% off"
• Competitors' private label price promotions

We do not honor:

• Ads when the actual price for items cannot be determined.
• Internet pricing
• Misprinted ad prices of other retailers
• "Going out of business" sales or "close out" prices