Monday, August 22, 2011

Kmart's Coupon Policy

Email received from K-Mart representative  8/21/2011


Thank you for your recent correspondence. We are always interested in
hearing from our customers. Thank you for your interest in using
internet coupons at our Kmart stores.

Kmart does accept secure print-at-home coupons.

Kmart's Print-at-Home Internet Coupon Acceptance Policy
Effective March 1, 2009 , Kmart will accept industry-standard, secure
print-at-home coupons. This will provide additional benefits and
incentives to our customers to help them save their money at Kmart.

Due to the continuing shift in utilizing online facilities, allowing the
redemption of print at home coupons is becoming a larger more important
aspect to the budget wise customer. But there is a significant risk in
fraudulent alerted coupons. It is critical that the following guidelines
be understood and followed to identify coupons that will not be accepted
by the Kmart register operators.

Kmart can only accept print-at-home coupons if they scan properly at
checkout.
Legitimate printable coupons are delivered using special software
designed to print a properly rendered barcode on the coupon and limit
the number of coupons printed. If the coupon dos not scan properly it
cannot be accepted

Kmart will not accept coupons for more than about 75% of a product's
value.
For example, a $2 off coupon for a product that sells for $2.25 is
unlikely to be legitimate. If there are exceptions, Kmart is usually
provided advance notice by the manufacturer.

Coupons will be rejected if they appear distorted or blurry, altered in
any way, or are obvious duplicates.

Kmart will not accept " FREE product" (no purchase required)
print-at-home coupons.
It is currently an industry practice not to produce print-at-home
manufacturer's coupons for free product. Buy-one-get-one-free coupons
and other values that have a purchase requirement are acceptable.




(regarding the coupon double value event) This event is for select participating Kmart locations from 08/21/11 to 08/27/11.


The rules for this event are:
1. Manufacturer Coupons will be doubled up to $0.99.
2. Offer dates: 08/21 - 08/27
3. In-store Activation must be tied to Shop Your Way Rewards card.
4. Does not include Kmart Store Coupons
5. Does not include Kmart Pharmacy Store Coupons
6. This event is only for the following product divisions only: 15
(Beauty), 25 (Stationery), 29 (Consumables), 32 (Celebration), 33
(Edibles), 38 (Drugstore), 71 (Reader's Market), 174 (Grocery), 274
(Dairy Frozen), 374 (Meat), 474 (Produce), 574 (Bakery), 674 (Deli), 774
(Seafood), 874 (Floral)

Shop Your Way Rewards Program Details:
1. Customers can sign up in store or online at
www.shopyourwayrewards.com
2. Shop Your Way Rewards members will earn a minimum of 1% back in
rewards on qualifying purchases at Kmart, Sears, Lands' End at Sears,
Kmart.com, Sears.com and mygofer.com (some Sears format exclusions apply
such as Licensed Business and Home Services).
3. Rewards will be stored on the member?s card and are available for use
within seven days of purchase
4. Members who shop at a Kmart store and scan their membership card at
checkout will be entered for a chance to win a Kmart K'Ching Surprise.

We appreciate your business and value you as a Sears Holdings customer.
We certainly hope you will continue to make Sears Holdings your choice
for quality and value.

Sunday, August 21, 2011

Kroger Coupon Policy

Digital Coupons Policy 


Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.

A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.

Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.
  • Limit one use per digital coupon per transaction
  • Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item
  • Digital offers do not double
  • A limit of 150 coupons can be loaded per household at one time
The store manager has the right to accept, decline, or limit the use of ANY digital coupon or offer.




~~~~~~~~~~~~~
The following is an email received from a Kroger representative on Wednesday, August 31, 2011 4:40 PM 


Dear Ms. Stelly:

Thank you for contacting Kroger. Our coupon policy varies by division. The policy for stores in your area is as follows. Please note that this policy is our most current; however it is subject to change without notice.
The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.


 


Double Coupons:

o Manufacturer coupons of $0.50 or less will be "doubled".

o Manufacturer coupons of $.39 or less will be "tripled".

o Manufacturer coupons over $.51 will be redeemed at face value.

o Limit one (1) coupon per household for each "like" item will be "doubled/tripled".

Pharmacy Coupons:

o Competitor pharmacy coupons are accepted.

o LCM or Competitor Coupons may not be used in conjunction with our $4 Generic Program.

General Coupon Policy:

o Coupons are redeemed for face value unless otherwise advertised at your local Kroger store

o Coupons must be presented at the time of transaction

o Coupons may only be redeemed for items, brands, and sizes specified by the verbiage requirements of the coupon

o We accept all valid current manufacturer coupons

o We accept valid, current online, internet and print-at-home coupons

o We accept all valid, current Catalina Manufacturer coupons and Kroger Catalina coupons

o Limit one (1) manufacturer coupon per item purchased.

o Limit one (1) store coupon per item purchased.

o One (1) manufacturer and One (1) store coupon can be used on the same item.

o If a Manufacturer coupon exceeds the price of the item, the excess will be applied to the basket purchase. If excess is greater than amount due on the total order after the coupons are redeemed, the excess will be given in cash.
o WIC or SNAP items in a WIC or SNAP transaction are ineligible for cash back or application to the basket purchase

o Coupons cannot be used on "free" items.

o Expired coupons are not accepted.

o We do not accept competitor coupons (including competitor Catalina Coupons)

o Amount refunded cannot exceed the cost of the item.

o Coupons may not be applied to items restricted by law. Coupons may not be applied to services such as but not limited to gift cards, money orders, utility payments, postage stamps, event tickets, lottery or phone cards.

o Sales taxes will be applied in accordance with the law of the applicable state, regardless of any coupon or other discount that may apply to the purchase transaction


PRINT-AT-HOME (PAH) COUPONS:

o We only accept printable coupons if they scan properly at checkout.

o We do not accept "free product" printable coupons that have no purchase requirement.

> Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable but will be MUCH less common than traditional value-off coupons.

o We do not accept coupons for more than about 75% of a product's value without advance notice.

> Legitimate PAH coupons will not be for a high value relative to the cost of the item. For example, a $2.00 off coupon will be acceptable for a product that normally sells for $5.00 or more, but a $2.00 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate.

o Coupons will be rejected if they appear out of proportion or blurry, or are obvious duplicates.

o Legitimate PAH coupons are never copied, sold, or traded. Nearly all coupons are "non-transferable," meaning they should not be photocopied or scanned and distributed to others.

o Coupons will be rejected if they appear to have been altered in any way.

PAH coupons can be checked for validity at: http://www.printcoupons.com












 





If you have any more questions or concerns, please feel free to contact us.

Sincerely,



Lindsay Goins
Consumer Affairs

Reference:  10768477

 

Save-A-Lot Coupon Policy

Regarding Save-A-Lot's Coupon Policy, we operate over 800 independent licensed stores, so each store tends to have its own coupon policy.  Your best bet is to contact the store and ask about their exact coupon policy and they’ll be more than happy to clarify.

Corporately we try and accept internet and manufacturer’s coupons (one per item), we do NOT double, but your best bet for the most up-to-date info is always to contact the local store.

Fred’s Coupon Policy

A manufacturer's coupon is a coupon for cents off, which customers obtain from newspapers, magazines, internet, direct mailings, etc. It is valid at any Fred's store that carries the specific item featured on the coupon. Coupons that have been copied or reproduced will not be accepted. This includes black and white, as well as color copies. Coupons that offer "Free" products will be accepted. Buy one, get one free coupons are accepted.

1. Fred's will only accept manufacturers' coupons that feature items that we carry. (No competitors' coupons are to be accepted.) The item featured on the coupon must be the exact item that we sell, or we do not accept the coupon. The item must be the same brand, style, flavor, scent, or size specified by the coupon.

2. All valid manufacturers' coupons are accepted at face value at Fred's everyday.

3. ON SATURDAYS ONLY Fred's will double the face value of manufacturers' coupons up to 70 cents. 70 cent coupons will be doubled. (ONLY 1 coupon per identical item is doubled; ONLY 1 identical coupon will be doubled per customer per Saturday.) For Example: A customer may purchase 4 tubes of Crest toothpaste; if they have more than one coupon for the toothpaste, the first coupon will be doubled and the additional coupons will be taken at face value. If the customer wishes to purchase more than one flavor of an item and the coupon lists a variety of flavors, only one identical coupon will be doubled and the additional coupons will be taken at face value.

4. No money will be returned for coupons that exceed the price of the product.

5. Tobacco coupons cannot be doubled regardless of the face value of the coupon.

6. Coupons that are expired ARE NOT accepted. If the coupon is presented the DAY it expires, the coupon will be accepted.

Super 1 Foods Coupon Policy

Brookshire Grocery Company stores accept legitimate manufacturer and store coupons subject to the guidelines provided below.

Coupons must be presented at the time of purchase.  Coupons cannot be redeemed for cash at a later date.

Cashiers will accept coupons subject to the requirements provided on the coupon such as expiration date, size, and limits.

Coupons will not be accepted without the purchase of the item(s) required by the coupon.

Coupons cannot be redeemed for an amount greater than the purchase value of the item.

Only one manufacturer coupon may be redeemed for each item purchased.

All coupons must have a barcode and will be scanned.

Doubling and tripling of coupons will be offered on a store by store basis as determined by Brookshire Grocery Co.

Internet and other Printable Coupons may be accepted for amounts up to 75% of the item’s purchase price.  Please refer to the "Printable Coupon Acceptance Policy" for more information and additional requirements.

Any item returned for a refund will be refunded for the actual price paid.  The value of any coupon used to purchase the item will not be refunded.

Management has the right to refuse any coupon or to limit quantities.



Printable Coupon Acceptance Policy

BGC stores will only accept legitimate Printable Coupons.  BGC employees and customers are asked to help in the prevention of coupon fraud commonly found on the internet, through emails and social networks, by using the following guidelines.

Printable Coupons must have a valid barcode and scan properly at the register.  Printable Coupons are delivered using special software, designed to print a properly rendered barcode and limit the number printed.  Printable Coupons contain unique numbers provided to BGC in advance.  Our systems are programmed as needed to accept legitimate Printable Coupons that are scanned.

Printable Coupons may not exceed 75% of a product's retail price. For example, a $3 off coupon will be accepted for a product that sells for $4 or more, but a $3 off Printable Coupon for a product that sells for less than $4 will not be accepted.

Printable Coupons for "FREE product" (i.e., no purchase required) will not be accepted. It is an industry standard not to produce Printable Coupons for free products.  However, buy-one-get-one-free coupons and other similar Printable Coupons that have a purchase requirement are acceptable.

Legitimate Printable Coupons are sent directly to a printer after clicking on a link in a web browser or email. They will not appear on your computer screen, or be sent as a graphic or PDF, or be in a Word document. Consumers should print the coupon directly from the website or email that is offering it to ensure the coupon is legitimate.

Legitimate Printable Coupons are never copied, sold or traded. Nearly all coupons are “non-transferable” meaning they should not be photocopied or scanned and distributed to others. Legitimate coupons are never sold and you should not pay for someone’s “time to clip” or other service fee.

Printable Coupons may be rejected if they appear out of proportion or blurry, or are obvious duplicates. Management reserves the right to limit Printable Coupon quantities and to refuse any Printable Coupon.

For customer convenience, Printable Coupons can be validated at http://www.veri-fi.com.

Friday, August 12, 2011

Rite Aid Coupon Policy

Rite Aid gladly accepts the following coupon types as detailed in the coupon acceptance guidelines listed below:

COUPON TYPES:

Manufacturer Coupons
Manufacturer coupons are found in newspapers, magazines and even affixed to products. The UPC on these coupons begins with a “5.”


Rite Aid Manufacturer Coupons
Rite Aid Manufacturer coupons generally appear in our weekly circular, on our website and are sent to customers via email.
These coupons are labeled “manufacturer coupon” and have a UPC that begins with “49.”


Rite Aid Valuable Coupons
  • Rite Aid coupons are labeled “Valuable Coupon” and have a UPC that begins with “48.”

Internet/Print at Home coupons
  • Rite Aid will accept internet / print at home coupons up to the equivalent value of $5.00 off.
  • A Rite Aid coupon (with the Rite Aid logo) is NOT considered an internet coupon (even if printed off the internet) and is therefore not subject to the $5.00 maximum.

+UP Reward Coupons
  • +UP Reward coupons are special coupons earned by a customer in a prior purchase that can be used for any nonprescription purchase with a small number of exclusions that are listed on the +UP coupon. Multiple +UP coupons can be used (subject to the printed exclusions) up to the amount of purchase before sales tax.
Buy One, Get One Free
  • Rite Aid accepts Buy One, Get One Free coupons, however only one coupon can be used for each pair of items purchased. A customer can use one “cents off” coupon in conjunction with the item they are purchasing on a Buy One, Get One Free promotion (or with a Buy One Get One Free coupon), although the value of the cents off coupon cannot exceed the selling price of the item.
  • Buy One Get One Free coupons cannot be used in conjunction with a Buy One Get One Free promotion.
Total Purchase Coupons
  • Rite Aid may feature total purchase coupons which discount the total purchase amount based upon meeting specific
  • requirements. For example, $5 off a $25 purchase price threshold coupon.
  • These coupons are accepted under the following conditions:
  • The coupon is valid and in date; only one total purchase coupon per transaction.
  • Total purchase equals or exceeds $25 before tax (before any coupons are applied).
  • Coupons for individual items can also be used including another “48” coupon that is tied to an item in the transaction.Provided the total of items purchased is equal to or greater than the purchase requirement, other coupons can be used in conjunction with the total purchase coupon.

ACCEPTANCE GUIDELINES
General Guidelines:
  • Coupons must be valid and in date; Coupons cannot be exchanged for cash.
  • Register will validate coupon through scanning or keyed entry of the coupon UPC number.
  • In the event that any item’s selling price is less than the value of the coupon, Rite Aid will accept the coupon in exchange  for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is allowed.
  • When making a return for a product that had a coupon attached, Rite Aid cannot refund cash for the value of the coupon and cannot return the coupon that was used.
  • Rite Aid reserves the right to not accept any coupon where the validity or the coupon cannot be established.
Multiple Coupons
  • More than one coupon can be used on the purchase of a single item under the following conditions:
  • All coupons match the item being purchased.
  • The total of the coupons is equal to or less than the selling price of the item before sales tax.
  • No more than one “48” Rite Aid Valuable coupon, one “49” Rite Aid Manufacturer coupon, and one “5” Manufacturer coupon can be used on a single item.
  • Rite Aid may accept up to 4 identical coupons for the same number of qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.

CVS Coupon Policy

CVS does not have their coupon policy published anywhere online :( This is a generic email that several other bloggers have received in response to requests for official coupon policies. 


Thank you for contacting CVS/pharmacy. Your e-mail has reached the Customer Relations Department. We appreciate the time you took to contact us with your inquiry. Our coupon policy is not available on our Web site.

We reserve the right to change this policy at any time.

Our registers are set to allow 1 CVS coupon and 1 manufacturer coupon per item. Free coupons or “offers at the register” (OAR’s) are unearned and issued to you as a valued member of the CVS/pharmacy ExtraCare program. These coupons take the form of “open ended” coupons such as $3 off $15 or a certain dollar amount off a specific item. In any given transaction our registers will allow only one “open ended” coupon per transaction. CVS Extra Buck coupons are earned when you make a qualifying purchase. These print out instantly at the register upon reaching the threshold for the offer. You can use more than one Extra Buck coupon provided the purchase threshold has been met for each offer amount on a per-transaction basis.

In the case where a particular item is on sale for “buy one get one free” (BOGO), you are only allowed to use one manufacturer’s BOGO coupon. For instance, if Revlon lipstick is on sale for BOGO, you can use one manufacturer’s BOGO coupon. You would get both items free and pay any applicable tax. We reserve the right to limit quantities after the first purchase. If our store is running a sale for BOGO, you can use two manufacturer’s coupons for a specific dollar amount off. For example, if Revlon lipstick is on sale at our store for BOGO, you can use two $1.00 off Revlon lipstick manufacturer coupons.

CVS/pharmacy does accept manufacturers’ coupons that have been obtained from manufacturer sponsored and/or authorized Web sites. The coupon should be complete and contain a bar code that can be scanned at the register. If the coupon does not scan, the cashier should politely inform you that we cannot accept your coupon. We do not allow manual overrides at the register for coupons printed from the Internet. CVS/pharmacy will not accept offers printed from unauthorized Internet postings or reproductions, copies, or facsimiles.

We do not accept competitors’ coupons for front store items. We feel that our sales and ExtraCare program are comparable if not better than any sales or coupons offered by our competitors.
We also do not accept any expired coupons, CVS or otherwise.
We do not “double” or “triple” coupons.


Update: new corporate policy posted @ http://www.cvs.com/CVSApp/cvscontent/faq/couponpolicy.pdf

CVS/pharmacy Coupon Policy
The use of ExtraBucks®, CVS/pharmacy and third-party manufacturer coupons is
accepted in our retail stores in accordance with the following guidelines.
General guidelines to further understand the application of CVS/pharmacy coupons
(ExtraBucks and ExtraCare® Coupons) and third-party manufacturer coupons:
• CVS/pharmacy does not accept expired coupons.
• Coupons and their face value cannot be exchanged for cash or gift cards.
• Competitor coupons are not accepted at CVS/pharmacy.
• CVS/pharmacy does not accept coupons for items not carried in our stores.
• CVS/pharmacy does not currently accept coupon bar code images displayed on
a smartphone, iPhone, Droid etc.
• The total value of the coupons may not exceed the value of the transaction.
Sales tax must be paid if required by state law.
• Certain CVS/pharmacy coupons may be subject to state sales tax rules similar to
third-party manufacturer coupons and sales tax may be charged on pre-coupon
price
o Third-party manufacturer coupons are coupons issued by a third party and
sales tax may be charged on pre-coupon price.
• Language at the bottom of CVS/pharmacy coupons provides specific coupon
acceptance rules.
• Any coupon offer not covered in these guidelines will be accepted at the
discretion of CVS/pharmacy management.
Sale Items
• CVS/pharmacy will accept manufacturer coupons for an item that is on sale.
• CVS/pharmacy will not accept percent off coupons for sale and promotional
items.
• In the event that any item’s price is less than the value of the coupon,
CVS/pharmacy will accept the coupon only to the price of the item.
CVS/pharmacy does not provide cash back in exchange for any coupons.
Multiple Coupons
• CVS/pharmacy accepts one third-party manufacturer coupon and applicable
CVS/pharmacy coupon(s) for the purchase of a single item, unless prohibited by
either coupon offer.
• The number of third-party manufacturer coupons used in a transaction may not
exceed the number of items in the transaction.
• The coupon amount will be reduced if it exceeds the value of the item after other
discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item
will result in a $4.99 coupon value).
• CVS/pharmacy accepts multiple identical coupons for multiple qualifying items as
long as there is sufficient stock to satisfy other customers, unless a limit is
specified. Management reserves the right to limit the quantity of items purchased.
• CVS/pharmacy reserves the right to process coupons in any order.
Internet/Print at Home Coupons
• CVS/pharmacy accepts valid internet/print at home coupons containing a
barcode.
• CVS/pharmacy will not accept reproductions or rebates.